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How Easria adheres to the General Data Protection Regulation (GDPR) and UK GDPR, providing complete data transparency, audit rights, and privacy controls.
Easria is architected from the ground up to respect GDPR principles of data minimization and purpose limitation. We collect and process only the minimal operational attributes required to dispatch AI voice workflows, answer customer calls, and sync CRM schedules.
You and your customers possess the full suite of statutory rights: the Right of Access (Art. 15), Right to Rectification (Art. 16), Right to Erasure / Right to be Forgotten (Art. 17), Right to Restriction of Processing (Art. 18), and Right to Data Portability (Art. 20). Requests are completed within 30 days without charge.
We conduct rigorous Data Protection Impact Assessments across all autonomous voice models, continuous sync adapters, and telephony pipelines to proactively mitigate risks to caller data privacy and operational continuity.
In accordance with Article 33 and Article 34 of the GDPR, Easria maintains 24/7 automated security alerting. In the event of a verified personal data breach, affected controllers and supervisory authorities will be notified without undue delay and within 72 hours.
Transfers of operational data outside the European Economic Area (EEA) rely on European Commission approved Standard Contractual Clauses (SCCs) and adherence to the EU-US Data Privacy Framework, guaranteeing equivalent safeguards.
Contact our designated EU representative or Data Protection Officer directly to initiate an audit, request erasure, or exercise statutory privacy rights.